Terms and Conditions
We welcome users to browse shopping aisles, view product details and buy products online. It is important that users go through the terms and conditions and understand them before making order(s). It will help users understand how Shing Tik Vegetarian operates and ensures that our website serves better.
Shing Tik Vegetarian has the absolute discretion to refuse the orders of a potential customer for any reason whatsoever and orders are not binding upon Shing Tik Vegetarian until accepted by Shing Tik Vegetarian.
a) In these Terms and Conditions the following expressions shall have the following meanings:
i) “User(s)” shall mean user(s) who browse or make orders through the website.
ii) “Intellectual Property” shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether registered or not registered by any means, and the right to file an application for registration thereof.
iii) “Product/Products” shall mean any or all the products on online sale in Shing Tik Vegetarian.
iv) “Shing Tik Vegetarian” shall mean a registered business in the name SHING TIK VEGETARIAN SDN. BHD. with registration number 810656U.
v) “Shing Tik Vegetarian website” shall mean this Internet site owned by Shing Tik Vegetarian Food Supplier and the medium by which Products are offered for online sale by Shing Tik Vegetarian to the Customer.
b) All the Products sold online by Shing Tik Vegetarian through the website are subject to these Terms and Conditions. When users submit an order for processing through Shing Tik Vegetarian, they confirm and affirm that they have read, understood and agreed to the Terms and Conditions in the form in which they appear at the time when their orders are submitted for processing.
c) While making orders, users, shall agree to complete the order process according to Shing Tik Vegetarian requirements as stated on this website. Customers shall provide Shing Tik Vegetarian with complete and updated information, which shall include (but shall not be limited to) the users’ legal name, address, telephone and e-mail addresses.
d) Users will be liable for every order made agree to indemnify Shing Tik Vegetarian for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Users’ details.
For every order, the Customer shall receive order confirmation via email. For clarification, such order confirmation does not guarantee stock availability and price variation.
e) Shing Tik Vegetarian shall take full effort to fulfill orders placed by Customers through the website, but Shing Tik Vegetarian can at any time refuse to fulfill an order due to any reason whatsoever. Shing Tik Vegetarian is not liable if the website is unable to supply an order because of any unforeseen changes in the Products list or unavailability of the Products (as the case may be).
f) Shing Tik Vegetarian shall use its best endeavors to prevent any unauthorized entry to the Shing Tik Vegetarian website. However, Shing Tik Vegetarian shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the Shing Tik Vegetarian site.
2) PRODUCT PRICE
a) Shing Tik Vegetarian shall make every effort to ensure that the prices, details and sizes of Products published in the website are accurate. Though, Shing Tik Vegetarian reserves the right to vary the price and other details of the Products without notice.
b) Not all Products’ sizes/weight will correspond exactly to the description offered on the website. Shing Tik Vegetarian reserves the right to provide the nearest size/weight of Product at the nearest price.
c) Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. Shing Tik Vegetarian reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer. Such adjustments shall be marked and brought to the notice of the Customer when the bill is presented at the time of delivery.
d) If the Customer requests a variation to the order which Shing Tik Vegetarian accepts then the price payable for the order will be adjusted accordingly to reflect the variation and shall be recorded. The difference will the projected in the bill presented to the Customer at the time of delivery.
e) Shing Tik Vegetarian reserves the right to limit sales including the right to prohibit sales to re-sellers.
a) Payment for Products ordered through Shing Tik Vegetarian can only be paid in full via Credit Card or Debit Card – Visa or Mastercard.
b) Shing Tik Vegetarian may, at any given time, change the method of payment made for Shing Tik Vegetarian orders. Such changes shall be notified to the Customers via e-mail, mail shots or by placing a notice to this effect on the Shing Tik Vegetarian site.
a) Shing Tik Vegetarian shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address at the arranged time (given by the Customer). Though, Shing Tik Vegetarian shall not be liable for any delays in its delivery services, especially if the delay has been due to causes beyond the control of Shing Tik Vegetarian.
b) Currently, all online order for Shing Tik Vegetarian only provides delivery services in Klang Valley, Malaysia. Please check on our delivery area webpage for delivery area.
c) Customers outside of Klang Valley are welcome to make order; arrangements will be done to make shipment to desired destination. Contact Shing Tik Vegetarian via email or call for enquires.
d) Delivery timings are 10am – 1pm and 1pm to 5pm from Monday to Saturday. Deliveries are not done on Sunday and Public Holidays as it is a rest day.
e) All orders will be processed at 1500hrs on the date, orders after 1500hrs will be processed on the next day.
f) Generally, minimum purchase per order through Shing Tik Vegetarian website must be at least RM100. Please check on our delivery area webpage for minimum purchase in different delivery area.
g) The Customer shall notify any changes in delivery address in advance to Shing Tik Vegetarian.
h) Payment for the order is to be made by cash on delivery, Customers shall ensure that a person of a reasonable age who is authorized to receive the products and pay for the order is present at the arranged time of delivery at the specified address. If no such person is present, Shing Tik Vegetarian shall attempt to make the delivery at another time but reserves the right to charge the Customer an additional re-delivery fee.
i) Shing Tik Vegetarian reserves the right to withhold delivery of the Products to Customers if we have any doubts whatsoever as to the Customer’s credit worthiness or if the Customer does not effect payment upon delivery.
5) VARIATION / CANCELLATION OF ORDER
a) Customers may vary or cancel the order up to the point in time that Shing Tik Vegetarian has commenced processing the order. However, the Customer may be incur of a minimum cost for online payment gateway transaction facilities.
b) Subject to the Customer’s consent, Shing Tik Vegetarian may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
c) If there is no prior consent from the customer for a substitution, no substitution shall be made.
6) PROPERTY RISK
a) All risk in the Products shall pass to the Customer upon delivery to the Customer’s delivery address. Shing Tik Vegetarian shall retain the Products until such time that payment for the Products has been effected.
7) RETURNS OF PRODUCTS / REFUNDS
a) Not all pictures of Products on this site will correspond exactly to Product description. In such cases the written description of the Product is more accurate. The Customer shall not be entitled to return a Product simply because it does not correspond exactly to its on-line product pictures.
b) Shing Tik Vegetarian shall use its best efforts to ensure that orders are correctly fulfilled and shall deal with any discrepancies in the following manner, provided they are reported either by e-mail, phone or fax by the next working day of delivery of the Products:
i) Shing Tik Vegetarian shall either refund the value a Product, or replace the Product to the Customer in the following cases
(1) Product has been delivered in a damaged condition,
(2) Product has expired,
(3) Product which was ordered and invoiced is not included in the delivery or
(4) A wrong Product is delivered
ii) If any Product which was not included in the Customer’s order is delivered by error, Shing Tik Vegetarian reserves the right to collect the wrong Product.
iii) If the Customer has been charged for a Product which has not been delivered, Shing Tik Vegetarian shall refund to the Customer the value of that Product as originally charged.
iv) If a Customer is charged more than the value of a Product, Shing Tik Vegetarian shall refund to the Customer the difference.
c) Refunds shall be made via online transfer which shall be made by Shing Tik Vegetarian to the Customer or in the form of cash.
d) All replacements of Products shall be effected in the shortest time possible from the time of the Customer making the request for replacement.
a) To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.
b) No agent or representative of Shing Tik Vegetarian is authorized to make any warranties, representations or statements regarding the Products and Shing Tik Vegetarian shall not in any way be bound by any such unauthorized warranties, representations or statements.
c) Shing Tik Vegetarian provide free service of classification of the product to Vegan, Lacto-Vegetarian or Ovo-Vegetarian for general reference only. Shing Tik Vegetarian maintain no responsibility should the manufacturers decide to change the ingredients, or that classification is not accurate for whatsoever reason. Please refer to the actual packaging for more accurate classification.
a) The liability of Shing Tik Vegetarian whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Shing Tik Vegetarian’s obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.
b) Shing Tik Vegetarian shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Shing Tik Vegetarian be liable for any damage or loss caused by the Customer’s servants, agents, buyers or other persons whatsoever.
c) The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Shing Tik Vegetarian assumes no obligation or liability for any advice or information given with the Products and Shing Tik Vegetarian shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at his or her own risk.
10) INTELLECTUAL PROPERTY
a) All Rights, titles and interests in all Intellectual Property in all concepts, systems, written, graphic and other material relating to Shing Tik Vegetarian shall at all times remain the property of Shing Tik Vegetarian.
b) Shing Tik Vegetarian and other parties own the trade marks, logos and service marks displayed on this website and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of Shing Tik Vegetarian or such other parties.
11) FORCE MAJEURE
a) If the performance by Shing Tik Vegetarian of its obligations under the Shing Tik Vegetarian is prevented by reason of “force majeure” (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Malaysia or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Shing Tik Vegetarian), Shing Tik Vegetarian shall be excused from such performance to the extent of such prevention.
12) VARIATION OF TERMS AND CONDITIONS
a) Shing Tik Vegetarian reserves the right to amend these Terms and Conditions in its sole discretion. Shing Tik Vegetarian may, but does not undertake, to notify Customers of such changes. It is the Customers’ responsibility to review the Terms and Conditions prior to submitting any order to Shing Tik Vegetarian. Shing Tik Vegetarian has no responsibility to notify Customers of any changes in the Terms and Conditions prior to the coming into effect of such changes or otherwise.
13) APPLICABLE LAW
a) These Terms and Conditions shall be governed by the laws of Malaysia and the Customer and Shing Tik Vegetarian agree to submit to the jurisdiction of the Malaysia courts.
a) The Shing Tik Vegetarian website may contain links to other websites and online pages. By activating a link, such as for example by clicking on the banner of an advertiser, the Customer leaves Shing Tik Vegetarian site and Shing Tik Vegetarian does not exercise control over any personal data or any other information the Customer gives to any other entity after leaving the site and access to such site or page is at the Customer’s own risk for which Shing Tik Vegetarian disclaims all responsibility and liability.
a) All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. However, Shing Tik Vegetarian disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site. Shing Tik Vegetarian takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.
16) LIMITATION OF LIABILITY
a) By accessing and using this Shing Tik Vegetarian site, the Customer acknowledges and accepts that the use of the website is at the Customer’s own risk. Shing Tik Vegetarian shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site. Without limiting the foregoing:
THIS SITE AND ALL INFORMATION AND MATERIAL CONTAINED IN IT ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT.
SHING TIK VEGETARIAN HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE SITE.
SHING TIK VEGETARIAN ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE SITE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE SITE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE SITE.
17) LICENSE AND SITE ACCESS
Shing Tik Vegetarian grants you a limited license to access and make personal use of this site and not to download or modify any portion of it, except to express written consent of Shing Tik Vegetarian. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Shing Tik Vegetarian. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Shing Tik Vegetarian and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Shing Tik Vegetarian’s name or trademarks without the express written consent of Shing Tik Vegetarian. Any unauthorized use terminates the permission or license granted by Shing Tik Vegetarian.
18) REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments and submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” Customers may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Shing Tik Vegetarian reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material or ideas, and unless we indicate otherwise, you grant Shing Tik Vegetarian and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable license and right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such ideas and content throughout the world in any media. You grant Shing Tik Vegetarian and its affiliates and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Shing Tik Vegetarian or its affiliates for all claims resulting from content you supply. Shing Tik Vegetarian has the right but not the obligation to monitor and edit or remove any activity or content. Shing Tik Vegetarian takes no responsibility and assumes no liability for any content posted by you or any third party.
19) RISK OF LOSS
All items purchased from Shing Tik Vegetarian are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
20) COPYRIGHT NOTICE
Copyright© Shing Tik Vegetarian. Any rights not expressly granted herein are reserved.